Lowest Price Contacts Reviews

Lowest Price Contacts has an overall rating of 3.9 based on 271 reviews. Customer feedback on Lowest Price Contacts is mixed: Lowest Price Contacts reviewers highlight positive aspects like affordable prices, wide selection of brands, easy ordering process and fast shipping, which strongly appeal to budget-conscious consumers looking for contact lenses. However, Lowest Price Contacts is often criticized for its customer service issues, occasional shipping delays, limited product availability and website navigation challenges.

3.9/5.0

271 reviews

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All Lowest Price Contacts Reviews (271)
happyduck832
October 31, 2022
"Not the Best Price Contacts After All"
I discovered another website offering the same contacts for $50 cheaper, but they refused to match the price, even though I could show them the competitor's listing. Their reasoning was that I found the other site through a Google search. It seems they'd rather let a customer walk away than live up to what their name suggests—'Best Price Contacts.' So, don’t count on getting the best deal from 'Best Price Contacts.'
esfandijulia8
January 25, 2022
"Awful Support Experience"
I waited a whole 10 business days for my order to be shipped, but it never went out. They charged my credit card right away, though. I got a bunch of excuses about why my order was stuck. Ended up canceling it and went with another supplier. That order shipped the very next day.
JesseRuiz
October 20, 2021
"Delivery Delays"
I placed an order for contacts on November 27th, and here we are on October 20th, still waiting for them. I've gotten emails saying they've been delivered, but that's not the case. I reached out to customer service, and they haven't even received the shipment yet, citing a system update from their supplier. They mentioned I should expect them around the 22nd, and they upgraded my shipping to 3-day USPS. So, if you're thinking of ordering, give it at least a month. The price is fantastic, but honestly, just order ahead of time.
chanxxxx15
September 27, 2021
"Avoid This Seller"
I placed an order for contacts and sent over my prescription, but they sent me the wrong ones. I called customer service, and they assured me there wouldn’t be a restocking fee and that I’d get a full refund. Turns out, that wasn’t the case. I found out they didn’t refund me completely because of a $10.00 ordering charge. That fee should’ve been waived, and I should’ve received my full refund. The lowest price contacts are a total scam since they claimed they were out of stock, making me wait for them to restock. Seriously, order from anyone else but them. I had to give at least one star to post this, but they really deserve zero stars.
BradSchmidt
July 19, 2021
"Avoid These Scammers - Shipping Only After Refund Threats"
I placed two orders here (the second one was a mistake). They seem to be based in the U.S. My first order was meant to ship for free within a week or so. After waiting two weeks with no updates other than the initial confirmation, I finally managed to get someone on the phone. When I inquired about my order, they told me it was backordered and had to be fulfilled directly by the manufacturer, but claimed it had shipped and I should expect it soon. Another week went by with no word, so I filed a dispute with Paypal. Just three days later, they reached out with shipping details from Canada. When I tracked it, I found out they hadn’t even processed my order until I opened the Paypal dispute. It took over a month, but I eventually received my lenses. Then my wife decided to order contacts from them because they had the best price. They were supposed to arrive in 5-7 days. After two weeks, she asked me to check in. I couldn’t believe we fell for the same trick again. I filed my claim with Paypal today, so I expect they’ll be ignoring my emails soon. STAY AWAY - THESE ARE SCAMMER RATS! AND IF YOU GAVE THEM YOUR CREDIT CARD INFO, YOU BETTER CANCEL THAT CARD RIGHT AWAY!
Bernice
July 16, 2021
"Customer service is absolutely terrible."
I got a damaged contact lens and requested a refund. They turned me down since I didn’t keep the box it came in. I told them I had recycled it ages ago, but they just kept repeating themselves. They insisted on the numbers from the box that I didn’t have anymore. In the end, I had to reach out to my credit card company to dispute the charges for the whole order. AVOID THIS COMPANY AT ALL COSTS.
JennieLane
June 09, 2021
"Awful service from the customer support team"
My prescription was misread, which held up my order. When I pointed it out, they informed me it would take an additional 3 to 5 business days to get my order sorted.
lazysnake255
May 19, 2021
"Initially doubtful, but they changed my mind!"
This website offers fantastic deals! Unlike other places, they don’t hit you with a processing fee. I really liked the free shipping option. It took roughly a week for my order to arrive, but that’s not too shabby! Everything was right with my order, and I’m happy!
AlbertKim
April 12, 2021
"Shipping promises are not true..."
They’re not honest about when the contacts will be shipped. I’m still waiting on them, and nothing has been sent my way. It’s been 10 days already!!!
DonaldHicks
February 27, 2021
"Amazing Shopping Experience"
This place is fantastic! I saved over half the cost compared to where I usually get my prescription! $42.90 for a pack of 6 contacts, instead of $105. It took a little while since they weren’t in stock and had to come from Canada, but I received them in under 3 weeks. What’s there to complain about? (Especially considering we’re in the midst of a pandemic, and that DeJoy guy messed up USPS as we knew it... these are shipped via USPS) If you run into any issues, just hit them up through chat during their hours, and they’ll help you out. I’m never ordering from anywhere else again!
angrypanda354
February 15, 2021
"Not doing this again!"
I placed my order on February 3rd and opted for express shipping, which should've taken just 3 to 4 days. Here we are on the 14th, and I still haven't received anything. I reached out to customer service, but all they did was throw out excuses instead of owning up and fixing the issue.

The rep I talked to mentioned that the item I wanted was 'non stock' and that it would take them a bit longer to get it. This info wasn’t anywhere on the site when I made my purchase. If I had known it would take two to three weeks, I wouldn’t have bothered ordering from them. I'm still in the dark about when those contacts will actually arrive.
LaylaBerry
January 30, 2021
"Frustrating Shipping Delay"
I placed an order for contacts on January 18, and was informed it would take about 5 to 7 days for delivery. Turns out, it’s gonna be nearly 20 days before I get them, which is just absurd. I've never experienced such a lengthy wait for contacts from any other retailer. If you're in need of contacts in a week or two, I’d steer clear of this website!
morenojesse8183
January 06, 2021
"Terrible Experience with Customer Support"
I placed an order for contacts six weeks back, and they still haven't shown up. It seems like USPS has misplaced them, but they won't admit it. (They haven't been logged by the mail system for three weeks now). Lowest Price Contacts isn't giving me any real options other than to keep waiting or shell out for a new order. I've sent numerous emails to them, and they've been totally indifferent, lacking any apology, and seem really hesitant to provide any assistance at all.
Sue.Hoffman
January 03, 2021
"Reliable Choice for Years"
I've been using LowestPriceContacts.com for quite a while to get my contacts, and it's been a good ride. When I checked my order history, I realized I started with them back in 2016. Now, in 2021, I just made another purchase, and true to form, my contacts showed up super fast, were nicely packed, the communication was top-notch, and the contacts are just what I wanted.
ClaudeSimmmons
January 02, 2021
"Reliable Choice for Years"
I've been using LowestPriceContacts.com for quite a while to get my contacts, and it's been a good experience. When I checked my order history, I realized I started with them back in 2016. Now, in 2021, I just made another purchase, and true to form, my contacts showed up super fast, were nicely packed, the communication was top-notch, and the contacts are just what I wanted.

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Lowest Price Contacts Q&A

Hi, i would like to order the coopervision my day toric. but the price changed from $78.00 to $95.00 after i register my account.

How easy is it to get a hold of customer service at lowest price contacts?

redbear333
June 26, 2019

“Very difficult. They will call you back, but several days later. Their English is not acceptable.”

Are there other similar companies to lowest price contacts that are less expensive or better?

JaniceGray
June 26, 2019

“1800contacts.com have always bought back my unused contacts. That service is priceless.”

Hello can i talk to a customer representative please

organicbird954
June 26, 2019

“Yesl. You can call and leave a message and they will call you back several days later. They do not speak English, therefore it is useless.”

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